MCNA quality management systems audit shows 3PL provider’s continued compliance with 9001:2015 Standard
CHARLOTTE, NC (April 18, 2019) – Bonded Logistics, a quality-driven third-party logistics (3PL) provider headquartered in Charlotte, NC, announces that the company has successfully completed their ISO 9001:2015 recertification audit. This audit was completed by Management Certification of North America (MCNA), and includes a recommendation to add three facilities to Bonded’s certificate.
“This was a thorough review of processes and procedures,” states Wallace Everett, who leads ISO efforts as Quality Administrator/Project Manager for Bonded Logistics. “It included things like the way we do forklift training, the way we do the picking process, the way we do the internal audit process, and the way we do corrective actions. The Auditor was very impressed with the achievement of standards across the network, and we had no corrective actions.”
The International Organization for Standards (ISO) provides guidance and tools across various aspects of quality management to help companies like Bonded Logistics be more efficient and effective. The audit, which took place in the first quarter of 2019, covered five days and four locations. The MCNA auditor reviewed criteria around the 9001:2015 Standard, with recertification focused on conformity and effectiveness of the quality management system as well as a demonstrated commitment to maintain or enhance overall performance.
“We have come a long way in the last five years,” adds Everett, who’s been with Bonded since 2014. “There were times when it was difficult to get documentation. Now, we are seeing more accountability, getting better results, becoming more efficient, safety logs are up-to-date, and everyone is working as one team. The Auditor cited us as ‘efficient and innovative’ when it comes to maintaining integrity of the standards and continuous improvement. That’s a testament to the focus our people put on quality.”
In addition to recertification, the MCNA auditor recommended three facilities that Bonded had been preparing for ISO certification. The first unit, a 200,000 sq. ft. distribution facility located in Newton/Claremont, NC, opened in 2017 and spent much of last year prepping to meet the ISO standard. The second unit, a 135,000 sq. ft. manufacturing support operation in Mebane, NC, has been part of the Bonded footprint since 2016. The third unit, in operation since 2011, is a 101,000 sq. ft. distribution facility located at 6601 Service Road in Charlotte.
“Getting ISO recertified shows our continued commitment to meet or exceed our Client’s needs,” states Scott Carr, President of Bonded Logistics. “This is a reflection of the hard work put in by our employees every day to focus on higher standards when it comes to quality and customer satisfaction. I truly appreciate everyone’s efforts.”