Wrap Up: Six Critical Factors When Choosing a 3PL Partner

Keys to a Successful 3PL Partnership: The Bonded Approach

By: Dave Jesse, COO

As we officially wrap up our blog series on the Six Critical Factors When Choosing a 3PL Partner, I wanted to revisit the essential qualities that make a 3PL provider a valuable asset in supply chain success. If you missed any of the blogs, they can be found by clicking the appropriate links below based on the topic of discussion.

Navigating the complexities of modern supply chains requires a 3PL partner that offers expertise, flexibility, and a commitment to excellence. At Bonded Logistics, we combine those with experienced leadership, advanced technology, and strategic warehouse placement to help businesses achieve operational success. Here’s a look at the essential elements that make Bonded a reliable 3PL partner.

dave jesse

Experienced Leadership as the Foundation
Leadership is a crucial factor in ensuring a successful 3PL partnership. With over 150 years of combined experience, Bonded’s senior management team brings deep industry knowledge to every client relationship. Our leaders make informed, strategic decisions, effectively manage risks, and foster vendor partnerships that keep the supply chain running smoothly. Their expertise allows us to stay ahead of trends and offer solutions that align with our clients’ long-term growth goals.

Agility for a Fast-Paced Market
The logistics industry is ever-changing, and agility is essential for staying competitive. Bonded’s ability to quickly scale operations and adjust strategies ensures that we can respond effectively to sudden market shifts, customer demands, or supply chain disruptions. We leverage technology and advanced analytics to remain flexible, adapting swiftly without sacrificing service quality.

Strategic Warehouse Location
The location of 3PL warehouses plays a pivotal role in reducing shipping times and costs. Bonded’s facilities are strategically located near key transportation routes and major ports such as Wilmington, Charleston, and Savannah. This central positioning helps us serve 70% of the U.S. population within one day, ensuring faster deliveries and minimizing logistics costs. Our North Carolina hub also offers efficient access to key markets along the East Coast, driving customer satisfaction through timely service.

Quality is a Strategic Necessity
At Bonded, quality is essential for operational success. High-quality 3PL providers like us ensures reliability, accuracy in inventory through advanced systems and cost efficiency. Integrating cutting-edge technology enables faster decision-making and adaptability to changing needs. Ultimately, these factors drive client as well as customer satisfaction. Quality in a 3PL is not just an advantage; it’s a strategic necessity.

A Culture of Urgency for Client Success
A sense of urgency is essential in maintaining a seamless flow of goods through the supply chain. At Bonded, we prioritize responsiveness, clear communication, and proactive problem-solving to keep our clients’ supply chains moving without delays. Our commitment to meeting client expectations, combined with real-time visibility tools, ensures that we can address issues as they arise and maintain high levels of customer satisfaction.

Technology as a Competitive Edge
Technology is at the core of our 3PL operations, providing transparency, efficiency, and innovation. Bonded uses advanced Warehouse Management Systems (WMS), packaging management software and Transportation Management Systems (TMS) to improve inventory tracking, reduce manual errors, and automate key processes. Our proprietary BLI Web platform gives clients real-time visibility into their inventory and order status, while data analytics empower us to make better, faster decisions that optimize performance and reduce costs.

Conclusion: The Bonded Advantage in 3PL
Bonded Logistics offers more than just logistics services; we provide a strategic partnership rooted in leadership, ethics, agility, and technology. By placing our warehouses in key locations, utilizing advanced systems, and maintaining a client-first approach, we help businesses achieve greater efficiency and scalability. With Bonded as your 3PL partner, you’ll gain a reliable logistics solution designed to adapt to your needs and drive long-term success in a competitive market. Thank you for taking time out of your busy schedule to read up on these six critical factors. I hope you enjoyed the series and if you have any questions, comments or are ready to start a conversation on how we can help, reach out to my sales team by clicking HERE.

Technology: Six Critical Factors When Choosing a 3PL Partner

The Importance of Technology in a 3PL Operation

By: Dave Jesse, COO

The finish line is right in front of us as we begin to wrap up our six-part series on the Six Critical Factors When Choosing a 3PL Partner. Our sixth and final part revolves around technology and how important it is when choosing a 3PL. If you have missed any of the previous blog posts in our series, be sure to catch up on them by clicking HERE.

In today’s fast-paced logistics environment, technology plays a crucial role in driving efficiency, transparency, and growth. Third-Party Logistics (3PL) providers face unique challenges, from managing complex supply chains to meeting ever-evolving customer demands. Embracing technology is no longer an option but a necessity for 3PL operations looking to stay competitive and deliver exceptional service. In this blog post, we’ll explore why technology is so essential in a 3PL operation and how it revolutionizes the logistics landscape.

ENHANCED VISIBILITY AND TRANSPARENCY
One of the most significant advantages of using technology in 3PL operations is improved visibility. Bonded uses advanced software solutions, such as BLI Web, our proprietary customer web portal, and Nulogy, our packaging management software, to provide our customers with real time visibility 24/7 to inventory balances, inbound and outboard order status as well as shipment information.

STREAMLINED OPERATIONS AND EFFICIENCY
Automation tools and integrated software systems help 3PL providers streamline their operations, reducing manual processes and the likelihood of errors. With the help of technology, like RF Scanners, iPads and scan guns, tasks such as order processing, inventory management, and route optimization can be automated, leading to faster turnaround times and improved accuracy. This increased efficiency not only reduces operational costs but also enhances overall productivity, allowing businesses to focus on strategic growth and customer satisfaction.

dave jesse, COO of 3PL Bonded Logistics

DATA-DRIVEN DECISION-MAKING
Data analytics is a game-changer by collecting and analyzing data from various stages of the supply chain. Technology like our Warehouse Management System (WMS) provided by Cadre Technologies, enables us make informed decisions. Predictive analytics helps forecast demand, optimize inventory levels, and identify potential disruptions before they occur. Data-driven decision-making not only boosts operational efficiency but also provides valuable insights for long-term strategic planning and innovation.

SCALABILITY AND FLEXIBILITY
In the ever-changing logistics landscape, scalability and flexibility are key factors for growth. We touched on this in our “Agility” blog post a few months back. Technology provides 3PL providers with scalable solutions that can easily adapt to changes in business needs. Whether it’s handling seasonal spikes in demand or expanding to new markets, cloud-based logistics software allows companies to scale their operations without compromising efficiency. This flexibility ensures that 3PL providers can meet the evolving needs of their clients while remaining agile and responsive.

IMPROVED CUSTOMER EXPERIENCE
In the logistics industry, customer experience is paramount. Technology, like our Transportation Management System (TMS) BrokerWare, enables 3PL providers to deliver a seamless experience by offering accurate tracking, faster delivery times, and personalized services. Real-time communication tools and automated updates keep clients informed, while data analytics helps anticipate their needs and preferences. We’ve taken this a step further enhancing the customer experience by implementing the use of CargoShot which takes photos in real-time to provide tangible evidence when discrepancies arise. By leveraging technology, 3PL companies can exceed customer expectations and build long-lasting relationships.

CONCLUSION
Technology is at the heart of modern 3PL operations. It enables logistics companies to enhance visibility, streamline processes, make data-driven decisions, and improve customer satisfaction. Embracing technology is not just about keeping up with the trends; it’s about future-proofing your business in a rapidly evolving landscape. As the logistics industry continues to grow, the role of technology will only become more critical, making it an essential component for success in the world of third-party providers.

Do you have any questions, comments or are ready to start a conversation? Reach out to my team by clicking HERE.

Sense of Urgency: Six Critical Factors When Choosing the Right 3PL Partner

The Crucial Role of Matching a Client’s Sense of Urgency in 3PL Operations

By: Dave Jesse, COO

Our six-part blog series on the Six Critical Factors When Choosing a 3PL Partner continues today talking about urgency. If you have missed any of the previous posts in our series (intro, leadership, agility, location, quality) you can catch up by clicking HERE.

A 3PL’s sense of urgency must match yours since it plays a pivotal role in ensuring the seamless movement of goods from point A to point B. One key attribute that distinguishes exceptional 3PL services is a corporate driven sense of urgency that aligns with client expectations. In this blog post, we’ll explore why a sense of urgency is crucial in the 3PL industry and how it directly impacts meeting and exceeding client expectations.

THE NEED FOR URGENCY
Supply chains today can be very complicated and have multiple points of potential failures. Disruptions can arise from various factors, including market fluctuations, natural disasters, or unexpected shifts in consumer demand. In such a volatile environment, a 3PL partner equipped with a sense of urgency, like us here at Bonded, becomes a strategic asset. Timely responses to challenges and swift decision-making are essential to keeping the supply chain flowing smoothly.

MEETING CLIENT EXPECTATIONS
Clients entrust 3PL providers with the responsibility of optimizing their supply chains. Whether it’s managing inventory, coordinating transportation, or streamlining distribution, clients expect their 3PL partners to operate with a high quality of accuracy and speed. A sense of urgency ensures that 3PL providers can respond promptly to changing circumstances, preventing disruptions, and keeping the supply chain flowing smoothly.

Dave Jesse, COO of 3PL Bonded Logistics

REAL-TIME VISIBILITY AND COMMUNICATION
To match client expectations effectively, 3PL providers must embrace technology that provides real-time visibility into the supply chain. Using advanced systems and communication tools enables quick responses to potential issues. For Bonded, this is BLI Web, our client-facing portal providing you instant visibility to your inventory. Clients appreciate being informed of any challenges as they arise, allowing for collaborative problem-solving and minimizing the impact on operations. Real time visibility into the four walls of the 3PL’s warehouse is imperative to good communication and inventory flow. For more information on this, check out our Glass Warehouse Initiative by clicking HERE.

PROACTIVE PROBLEM-SOLVING
A sense of urgency goes beyond reacting swiftly to challenges, it involves proactive problem-solving. Anticipating potential disruptions and implementing preventive measures demonstrate a commitment to minimizing risks. By staying ahead of issues, 3PL providers like us can enhance client satisfaction and contribute to supply chains that runs smoothly and efficiently.

CONTINUOUS IMPROVEMENT AND INNOVATION
A culture of urgency encourages continuous improvement and innovation within a 3PL. Embracing new technologies, refining processes, and adopting best practices contribute to the overall efficiency of the supply chain. We have continuous improvement as a core value of ours under our innovation pillar. We have found this not only meets our clients needs but keeps us abreast of new technology and practices.

CONCLUSION
In today’s world of supply chain management, a sense of urgency is not just a desirable trait for 3PL providers—it’s a necessity. By aligning their operations with a proactive and responsive mindset, 3PL partners can not only meet but exceed client expectations. In doing so, they become invaluable partners in navigating the complexities of the modern supply chain, ensuring that goods reach their destination with speed, precision, and on time.

Do you have any questions, comments or are ready to start a conversation? Reach out to my team by clicking HERE.

Quality: Six Critical Factors When Choosing the Right 3PL Partner

The Crucial Role of High Quality in 3PL Operations: A Blueprint for Success

By: Dave Jesse, COO

In our six-part blog series on the Six Critical Factors When Choosing a 3PL Partner, our August post revolves around quality. If you have missed any posts in our series (intro, leadership, agility, location) you can catch up by clicking HERE.

In the dynamic landscape of supply chain management, the spotlight is increasingly turning towards the pivotal role of Third-Party Logistics (3PL) providers for success. As businesses strive for efficiency and competitiveness, the importance of maintaining high quality in 3PL operations cannot be overstated.

UNDERSTANDING THE ESSENCE OF 3PL
Third-Party Logistics providers act as a crucial link in the supply chain, offering quality services ranging from transportation and warehousing to distribution and fulfillment. As companies outsource these functions to 3PL partners, the need for high-quality operations becomes not just a preference but a strategic imperative. We understand that need and take it a step further by having a quality manager on staff that follows strict ISO 9001:2015 procedures.

RELIABILITY AND CONSISTENCY
At the heart of high-quality 3PL operations lies reliability. Businesses rely on 3PL providers like Bonded to seamlessly execute tasks, ensuring products reach their destinations on time and in pristine condition. Consistency in service delivery builds trust, a cornerstone of successful logistics partnerships.

dave jesse

PRECISION IN INVENTORY MANAGEMENT
Accurate inventory management is another key dimension of quality in 3PL operations. From real-time tracking to precise order fulfillment, a high-quality 3PL partner utilizes a Warehouse Management System (WMS) to minimizes errors, reducing the likelihood of stockouts or excess inventory. For Bonded, we use Cadence powered by Cadre Technologies which takes care of all of this and more.

TECHNOLOGY INTEGRATION
Embracing cutting-edge technology is a hallmark of high-quality 3PL operations. Advanced systems and tools for tracking, data analytics, and communication facilitate transparency and enable quick decision-making. In a world where speed is synonymous with success, tech-savvy 3PL providers like Bonded can give businesses a significant competitive edge.

COST EFFICIENCY AND SCALABILITY
Quality in 3PL operations doesn’t just imply accuracy; it also translates to cost efficiency. By optimizing routes, minimizing delays, and leveraging economies of scale, high-quality 3PL providers contribute to overall cost reduction. Moreover, scalability is a crucial factor – the ability to adapt swiftly to changing business needs is a testament to the quality and flexibility of 3PL operations.

CUSTOMER SATISFACTION AS THE NORTH STAR
Ultimately, the end consumer is the ultimate judge of the quality of a supply chain. High-quality 3PL operations ensure that products reach customers in perfect condition and on time. Satisfied customers translate to repeat business, positive word-of-mouth, and enhanced brand reputation.

CONCLUSION
In the complex web of supply chain management, the importance of high-quality 3PL operations cannot be emphasized enough. It goes beyond mere execution – it is about building lasting partnerships, driving efficiency, and staying ahead in an ever-evolving business landscape. As businesses continue to navigate the intricacies of global logistics, investing in high-quality 3PL operations like Bonded Logistics emerges not just as a best practice but as a strategic imperative for sustained success.

Do you have any questions, comments or are ready to start a conversation? Reach out to my team by clicking HERE.

Transportation Division of Bonded Logistics Selects BrokerWare by 3PL Systems for New TMS

CHARLOTTE, NC (August 6, 2024) – Bonded Transportation Services (BTS), the transportation brokerage division of Bonded Logistics, announces that it has selected BrokerWare by 3PL Systems as their new Transportation Management Software (TMS).

BrokerWare, helping to continue the growth and expansion of Bonded’s transportation division, is designed to automate mundane tasks empowering transportation brokerages to build meaningful relationships with their clients. BrokerWare helps Bonded Transportation empower their clients by creating tech-enabled tools such as tracking, dispatching and invoices that build better business solutions.

“BrokerWare allows us to stay head of the game in the technology space,” began Sean Ryan, Director of Transportation for BTS. “Our account managers and carrier reps have already saved countless hours using BrokerWare. Our clients love the invoicing and the user-friendly portal to be able to run their own rates and track shipments. What they include in their software is massive and costly upgrades for most other systems. Their service is top notch, and we could not be happier to have made the switch.”

Complete with self-service customer portals and a mobile app for ease of access in the palm on your hand, BrokerWare minimizes time wasted. The TMS handles LTL, truckload, drayage and rail modes, providing clients like Bonded Transportation the ability to quote, book and track shipments all from inside their personalized portal. BrokerWare features over 80 LTL carrier integrations while clients can login to enter and track their loads, check on invoices, POD’s and more. Real time visibility and time-saving efforts can reduce research times and provide quick, cost-effective results.

“We are honored that BTS has placed their trust in our platform Brokerware,” said Cameron Robertson, CEO of 3PL Systems. “We look forward to growing alongside BTS and are committed to delivering exceptional results that support their growth and future success.”

With over 35 years of combined brokerage expertise in the transportation industry, Bonded Transportation builds partnerships with clients, understanding their unique shipping challenges and transportation requirements. BTS maintain a reliable and versatile network of certified carriers to accommodate all transportation modes and reach global destinations.

Location: Six Critical Factors When Choosing the Right 3PL Partner

The Important of Location in 3PL Partner Warehousing

By: Dave Jesse, COO

In my July post in our six-part series on the Six Critical Factors When Choosing a 3PL Partner, it’s all about location, location, location. If you have missed any posts in our series (intro, leadership, agility) you can read up by clicking HERE.

One frequently undervalued detail when dealing with a 3PL is the strategic location of their warehouses. Let’s delve into why the geographical placement of these facilities is important.

PROXIMITY TO MARKET
The primary advantage of a well-located 3PL warehouse is its proximity to target markets for outbound orders and proximity to the ports for importing goods to sell. Reduced transportation time and costs enable faster delivery, meeting customer delivery expectations and enhancing overall satisfaction. North Carolina, located in the middle of the east coast between Boston and Miami, ranked fourth by Forbes when assessing favorable business costs. The access to rail and the capabilities to reach a whopping 70% of the US population in one day results in lower logistics costs.

PROXIMITY TO PORTS
Whether you are importing goods from overseas or exporting product to end customers, proximity to the ports can help reduce lead times. With the continued congestion at the major ports in the U.S. it’s an advantage to have a 3PL like Bonded with a presence and relationship at the local ports you deal with to aid in getting inventory in and out of the country. Wilmington, Charleston and Savannah as well as two inland ports and freight rail systems makes it easy to maintain a central hub on the east coast.

dave jesse, COO of 3PL Bonded Logistics

OPTIMIZED TRANSPORTATION NETWORKS
A strategically placed warehouse contributes to the optimization of transportation networks. Efficient routes and reduced transit times result in cost savings and streamlined logistics operations.

REDUCED SHIPPING COSTS
Closer proximity to end-users or retail outlets translates to lower shipping costs. By strategically positioning warehouses, companies can minimize expenses associated with transportation. Major highways like I-77, I-85, I-95 and I-40 each cross the state of North Carolina which helps support the speed of your supply chain.

IMPROVED INVENTORY MANAGEMENT
Location plays a key role in inventory management. Placing warehouses strategically ensures that stock is positioned where it is most needed, minimizing stockouts, and improving order fulfillment times.

MARKET EXPANSION OPPORTUNITIES
Well-positioned 3PL partners open avenues for market expansion. They enable companies to enter new regions and serve a broader customer base, capturing untapped markets where the 3PL’s have other locations to increase overall market share.

RISK MITIGATION
Strategic placement of warehouses helps in mitigating risks. Diversifying locations minimizes the impact of natural disasters, geopolitical issues, or other unforeseen events, ensure continuity in supply chain operations.

SEASONAL DEMAND CONSIDERATIONS
Location becomes particularly critical when dealing with seasonal demand. Warehouses strategically positioned to accommodate seasonal spikes can efficiently manage increased order volumes and maintain service levels without disruptions.

CUSTOMER SATISFACTION
Timely and reliable deliveries directly to customers contribute to overall customer satisfaction. A 3PL partner with warehouses in strategic locations ensures that products reach customers promptly, fostering loyalty and positive brand perception.

REGULATORY COMPLIANCE
Different regions often have specific regulations regarding product storage and transportation. Locating warehouses strategically helps in complying with unique regulatory requirements, avoiding legal complications.

CONCLUSION
The geographical location of 3PL partner warehouses like our facilities in Charlotte is not just a logistical detail; it’s a strategic imperative. Companies that recognize the importance of this factor can harness the full potential of their supply chain, ensuring efficiency, cost-effectiveness, and a competitive edge in the market.

Do you have any questions, comments or are ready to start a conversation? Reach out to my team by clicking HERE.

Bonded Logistics Announces Strategic Relocation of Bonded Pac to Flagship Facility

CHARLOTTE, NC (June 11, 2024) – Bonded Logistics, a leading provider of third-party logistics (3PL) solutions, announces the strategic relocation of Bonded Pac to the company’s 500,000 sq. ft. flagship facility. The move is designed to streamline operations, improve efficiency and provide more cost-effective supply chain solutions for clients and prospective clients.

“We are excited about this opportunity to embed our contract packaging and manufacturing operation into our newest and largest facility,” states Scott Carr, President and Owner of Bonded Logistics. “The transition has been seamless as we expand our capabilities to offer many services that are highly valued in the region. This will also allow us to offer a more streamlined single-source supply chain solution, with our “One Bonded” approach of packaging, warehousing and transportation service offerings. Bonded is committed to a growth trajectory while continuing to offer our existing clients a consistent, high level of service.”

The new address is 5224 Gibbon Road in Charlotte, less than a half-mile away from its previous facility at 7335 Statesville Road, in the Metrolina Business Park. This move allows Bonded Pac to combine core services of contract packaging and manufacturing with storage, fulfillment and distribution solutions under one roof. In addition to enhancing production capabilities, the move also comes with the same certifications, credentials, quality and outstanding customer service that Bonded Pac clients have come to rely on.

Traditional contract packaging and manufacturing providers offer rework/repair, retail displays and a variety of packaging solutions, but lack the ability to offer distribution and transportation. By Bonded streamlining these operations, overall costs are reduced passing those savings on to the clients without compromising on quality. The increase in capacity also supports the company’s strategy to better bundle operations and meet the growing demands of our clients.

“We are excited about moving our co-man/co-pack operations into our largest distribution center,” said Jon Hayward, VP of Bonded Pac. “This strategic move not only enhances our operation efficiency but also increases our footprint just in time for the seasonal push.  By streamlining our services into one building, we can minimize handling costs, streamline order processing, and reduce overall order cycle times.”

For more information about the relocation or to learn more about Bonded Pac’s comprehensive contract packaging and manufacturing solutions, visit http://www.bondedpac.com or contact the Bonded Pac team by clicking HERE. To check out the new location in Google maps, click HERE.

Agility: Six Critical Factors When Choosing the Right 3PL Partner

The Need for Agility in 3PL Operations

By: Dave Jesse, COO

In today’s post, our six-part series on the Six Critical Factors When Choosing a 3PL Partner continues with a deep-dive into agility. If you missed my first two posts (introduction and leadership) in this series, you can quickly catch up by clicking HERE.

The success of third-party logistics (3PL) operations hinges on the ability to adapt quickly to changing circumstances. Agility, the capability to respond promptly and effectively to shifts, has become a cornerstone for achieving operational excellence in the in the supply chain industry.

RAPID RESPONSE TO MARKET CHANGE
Agility enables companies like Bonded to swiftly respond to market fluctuations. Whether it’s sudden changes in demand, or disruptions in the supply chain, an agile 3PL can adjust its strategies and processes to meet the evolving needs of clients and the market.

FLEXIBILITY IN SCALABILITY
The ability to scale operations up or down based on demand is a key component of agility. 3PL providers must be equipped to handle fluctuations in inventory levels, seasonal demands, and unforeseen events. An agile operation can seamlessly adjust its resources and capabilities, ensuring optimal efficiency without compromising service quality.

dave jesse

TECHNOLOGICAL INTEGRATION
Agility is closely tied to the integration of advanced technologies, whether that’s equipment on the floor or a WMS (warehouse management system). 3PL operations that leverage cutting-edge systems for real-time tracking, data analytics, and predictive modeling gain a competitive edge. These technologies empower companies like Bonded to make informed decisions swiftly, enhance visibility across the supply chain, and improve overall operational efficiency.

CUSTOMER SATISFACTION AND RETENTION
In a time where customer expectations are constantly evolving, agility plays a pivotal role in meeting and exceeding those expectations. A 3PL that can quickly adapt to changing customer requirements of its clients, offer customized solutions, and provide transparent communication fosters long-term relationships and enhances customer satisfaction.

RISK MITIGATION
The outsourced logistics industry is inherently susceptible to various risks, from natural disasters to geopolitical events. An agile operation excels in risk mitigation by having robust contingency plans, diversified supply chain routes, and the ability to swiftly reroute orders, inventory and shipments when unforeseen challenges arise.

COLLABORATION AND INNOVATION
Agile providers actively seek collaboration and embrace innovation. This includes partnering with technology vendors, engaging in industry collaborations, and fostering a culture of continuous improvement. By staying abreast of emerging trends and technologies, 3PL operators can proactively address challenges and seize new opportunities.

LONG-TERM VISION AND FLEXIBILITY
Successful partnerships thrive on a shared long-term vision. Businesses and 3PLs should be aligned in their goals and be flexible enough to adapt to changing market conditions. This alignment ensures that both parties are committed to growing and evolving together, creating a resilient partnership capable of weathering the challenges of an ever-changing business landscape.

CONCLUSION
In the fast-paced world of logistics, where change is constant, agility emerges as the key for 3PL success. The capacity to adapt, innovate, and respond swiftly to market changes not only ensures operational efficiency but also positions 3PL providers as valuable partners in the constantly changing supply chain. As we move forward, the importance of agility in 3PL operations will only continue to grow, shaping the industry’s future and defining the success stories of those who embrace this important trait.

Do you have any questions, comments or are ready to start a conversation? Reach out to my team by clicking HERE.

Bonded Logistics Welcomes Wayne Davis as New VP of Sales and Marketing

CHARLOTTE, NC (May 22, 2024) – Bonded Logistics, a leading provider of third-party logistics (3PL) solutions, announces the addition of industry veteran Wayne Davis as Vice President of Sales and Marketing across the company’s warehousing, contract packaging, and transportation divisions.  

“We are thrilled to have Wayne join Bonded in this leadership role,” says Scott Carr, President and Owner of Bonded Logistics. “His experience and expertise will help us continue a strategic direction for all our business divisions to find those untapped opportunities. With our goal set on growth, we are looking to Wayne’s contributions and leadership as Bonded focuses on continuing to grow throw excellence in service to new and existing clients.”

Davis joins Bonded after serving as Vice President of Business Development at Capstone Logistics, with prior stops as VP of Sales at Insource Performance Solutions and Director of Business Development at Eclipse Advantage. Davis, an accomplished manager and sales professional with high business acumen for complex sales, adds over 30 years of experience to Bonded’s leadership. Davis will report to Dave Jesse, Chief Operating Officer.

“Wayne came in and hit the ground running from day one,” remarks Jesse. “His experience in the 3PL landscape, in addition to his accomplishments in previous roles, made him a great choice for this position. He’s made an immediate impact helping us with strategic direction on our sales and marketing efforts and will definitely be integral to our long-term growth.” 

Celebrating over 52 years of service in 2024, Bonded Logistics offers customized warehousing, contract packaging, and transportation solutions to support the supply chain needs of clients across a wide range of industries. As the new VP of Sales and Marketing, Davis will be tasked with increasing overall revenue through the strategic direction and execution of the sales and marketing efforts across all three of Bonded’s business units – warehousing, contract packaging, and transportation brokerage.

“I am honored to join the Bonded Logistics family as VP of Sales and Marketing,” states Davis. “We will continue to deliver supply chain solutions that leverage our core competencies in warehousing, co-packing and transportation. I’m confident that we have the leadership and team in place to drive superior value for our customers.”

Leadership: Six Critical Factors When Choosing the Right 3PL Partner

The Importance of Experienced Leadership when working with a 3PL

By: Dave Jesse, COO

In today’s post, our six-part series on the Six Critical Factors When Choosing a 3PL Partner begins with an in-depth look into Leadership. If you missed my intro post on the topics we’ll discuss in this series, you can catch up by clicking HERE.

The success of any relationship with a 3PL lies heavily on the experienced leadership running the warehouse you are storing your inventory. Having seasoned leaders is imperative when dealing with a 3PL and at Bonded, our senior leadership team has over 150 years of combined logistics experience to help serve you.

ETHICAL BUSINESS PRACTICES
Ethics play a pivotal role in business partnerships. Companies with strong core values, like the ones put in place by our leadership here at Bonded, are more likely to prioritize fair labor practices, social responsibility, and compliance with regulations. By choosing a 3PL partner like Bonded that shares these values, businesses can mitigate risks associated with unethical practices and build a supply chain that reflects their commitment to doing business with integrity.

dave jesse

STRATEGIC DECISION-MAKING
Experienced leaders bring a wealth of industry knowledge and strategic acumen to the relationship. When decisions must be made swiftly, a well-informed, seasoned leaders can navigate complexities with ease, ensuring optimal choices for the 3PL and your organization.

RISK MANAGEMENT EXPERTISE
Supply chain disruptions and unforeseen challenges are inevitable. Leaders with extensive experience have weathered many storms and can effectively mitigate risks, safeguarding the supply chain from potential pitfalls that could impact operations and customer satisfaction.

VENDOR RELATIONSHIP MANAGEMENT
Engagements involve intricate relationships with external vendors. Experienced leaders understand the nuances of vendor management, fostering strong partnerships that are crucial for the seamless functioning of the supply chain and supporting their client’s business. A strong partnership with key vendors is critical when disruptions arise.

ADAPTABILITY TO INDUSTRY TRENDS
The logistics landscape is continuing to evolve, with technological advancements and industry trends shaping its course. Leaders with experience can identify and adapt to new trends, ensuring that their 3PL strategies remain aligned with the growth path of your business.

EFFICIENT RESOURCE UTILIZATION
Seasoned leaders possess the ability to optimize resources effectively. Whether it’s workforce management, technology integration, or capital allocation, experienced leaders can ensure that resources are utilized efficiently, maximizing the return on investment.

CUSTOMER-CENTRIC APPROACH
Customer satisfaction is paramount in any business. Experienced leaders, like Wayne Davis, our new VP of Sales and Marketing, understand the importance of a customer-centric approach. They can align strategies to meet customer expectations and sense of urgency, contributing to a long-term partnership.

COMPLIANCE AND REGULATORY KNOWLEDGE
The logistics industry is subject to many regulations. Leaders with experience bring an understanding of compliance requirements, ensuring that the organization and its 3PL partners operate within the legal frameworks of different regions.

EFFECTIVE COMMUNICATION
Clear communication is the key to successful collaborations and trust between the organizations. Experienced leaders excel in communication, ensuring that goals, expectations, and challenges are conveyed transparently, building a strong partnership between the company and its 3PL providers.

CONTINUOUS IMPROVEMENT MINDSET
The pursuit of excellence is a continual journey. Seasoned leaders, like Jerry Brown, our VP of Operations, instill a culture of continuous improvement within the organization, driving efficiency gains, cost reductions, and overall enhancement of the supply chain’s performance.

CONCLUSION
The success of 3PL partnerships hinges on the quality of leadership overseeing these complex logistics operations. Experienced leaders, like those here at Bonded, bring a combination of industry knowledge, strategic insight, and invaluable skills that are indispensable in navigating the today’s supply chain landscape.

Do you have any questions, comments or are ready to start a conversation? Reach out to my team by clicking HERE.

BLI Blog Series: Six Critical Factors When Choosing the Right 3PL Partner

By Dave Jesse, COO

Everyone has heard of those Key Performance Indicators (KPIs) becoming indispensable success factors for 3PL organizations like us. On time delivery, order/inventory accuracy, cycle time, cost per order, return processing time are just a few that come to mind. Sound familiar? Over the next few months, I am excited to break down what we value as six critical factors, outside of normal KPI’s, in choosing the right 3PL partner. They are highlighted below for an overview, and we will go through each of them more in depth in our upcoming blog series.

dave jesse

LEADERSHIP
The success of any relationship with a 3PL lies heavily on the experience of the leadership running the warehouse you are working with. Having seasoned leaders like we do at Bonded is imperative when dealing with 3PL engagements. (read the full leadership blog by clicking here)

AGILITY
The success of 3PL operations hinges on the ability to adapt quickly to changing circumstances. Agility, the capability to respond promptly and effectively to shifts in the supply chain, has become a cornerstone for achieving operational excellence which is something we pride ourselves on every day. (read the full agility blog by clicking here)

LOCATION
One often undervalued detail when dealing with a 3PL is the strategic location of the warehouses. Your target markets for outbound orders, proximity to ports, optimized transportation networks and more should play a big role in selecting your 3PL provider. (read the full location blog by clicking here)

QUALITY
In the complex web of supply chain management, the importance of high-quality 3PL operations cannot be emphasized enough. It goes beyond mere execution – it is about building lasting partnerships, driving efficiency, and staying ahead in an ever-evolving business landscape. (read the full quality blog by clicking here)

SENSE OF URGENCY
3PL’s play a pivotal role in ensuring the seamless movement of goods from point A to point B. One key attribute that distinguishes exceptional 3PL services is a corporate-driven sense of urgency that aligns with client expectations. (read the full sense of urgency blog by clicking here)

TECHNOLOGY
Choosing a 3PL provider involves considering various factors, and technology plays a crucial role in this decision-making process. When choosing a 3PL provider, evaluating their technological capabilities and alignment with your business requirements is crucial for long-term success. (read the full quality blog by clicking here)

The normal KPIs help 3PL providers and their clients measure efficiency, accuracy, and customer satisfaction. I am excited to take it a step further in this series of the six critical factors I mentioned above that should contribute to effective logistics management for your company.

Do you have any questions, comments or are ready to start a conversation? Reach out to my team by clicking HERE.

Bonded Logistics Selects CargoShot’s Groundbreaking “Proof of Condition” Solution for Freight Shipments

SAN DIEGO, Calif. (January 11, 2024) – CargoShot, Inc., an innovator in the supply chain and logistics technology sector, announced that Bonded Logistics has deployed the CargoShot proof of condition platform across its network. Bonded is a global 3PL provider based in Charlotte, North Carolina with nearly three million square feet of facility space across 12 locations in the Southeast.

This partnership is set to redefine industry standards with an advanced “proof of condition” solution, designed to significantly reduce costly chargebacks while elevating overall customer satisfaction. Central to this collaboration is the crucial role of visually documenting freight condition to strengthen customer loyalty and confidence.

“In navigating the intricacies of the supply chain, our ‘proof of condition’ solution promises to be a game-changer, mitigating risks, enhancing performance, and ensuring satisfaction for both logistics companies and their valued customers” said Jon Van Winkle, CEO of CargoShot Inc. “We’re on a mission to help 3PL providers like Bonded Logistics eliminate billions of dollars in waste and inefficiency.”

Bonded Logistics commitment to fostering innovation and setting new benchmarks within the logistics landscape is what sets them apart. “Providing visual proof of freight condition not only safeguards against disputes but also instills trust by demonstrating a commitment to transparency and accountability,” remarked Dave Jesse, COO of Bonded Logistics. “CargoShot” solution has allowed us to elevate service levels and reinforce client relationships.”

Holding Accountable for Excellence

Incorporating “proof of condition” into the logistics process empowers shippers and 3PLs to hold other parties accountable within the supply chain. The visual evidence ensures prompt identification and resolution of errors or mishandling, preventing disruptions and financial losses.

Minimizing Financial Exposure: A Revolutionary Solution

The partnership arrives at a pivotal moment for the logistics sector, grappling with rising costs related to fines, penalties, and damage claims. By introducing a comprehensive “proof of condition” solution, CargoShot empowers logistics companies like Bonded to minimize financial exposure, resulting in a positive impact on overall financial performance.

About CargoShot

CargoShot is a trailblazer in technology solutions for the supply chain and logistics marketplace. Specializing in tracking freight condition across the supply chain, CargoShot empowers shippers and logistics companies to deliver high-quality freight, elevate service levels, increase customer satisfaction and retention, and improve financial performance through reduced exposure to costly chargebacks. Learn more at www.cargoshot.com.

About Bonded Logistics

Bonded Logistics is a global third-party logistics (3PL) provider based in Charlotte, N.C. with nearly 3,000,000 sq. ft. across a mix of 12 multi-client and dedicated buildings. Privately owned, Bonded integrates warehousing, contract packaging, and transportation services to offer a single-source supply chain solution to its broad client base. Since 1972, Bonded Logistics has been committed to providing its clients with customized, innovative, and superior solution-based logistics. For more information, please visit www.bondedlogistics.com.

For media inquiries, please contact:

press@cargoshot.com

Bonded Logistics Opens Second Location in Concord, NC with 200K Sq. Ft. Warehouse

CHARLOTTE, NC (November 20, 2023) – Bonded Logistics, a leading provider of third-party logistics (3PL) solutions, announces the opening of a second location in Concord, NC, a 200,000 sq. ft. public warehouse located in the River Oaks Corporate Center. This expansion, officially opening in December, provides a blank canvas that can be built-to-suit current and future client needs.

“The Concord area continues to offer great warehouse space for our business,” said Scott Carr, President and Owner of Bonded Logistics. “When the opportunity to secure additional space arose, especially close to where we already had a warehouse, we seized it. This facility significantly enhances our network footprint, catering not only to our existing clients but also opening doors to new possibilities.”

Located in Suite B at 8400 Automation Drive north of Uptown Charlotte, the newest warehouse features bulk and rack storage capabilities, 32’ ceilings, and over 30 dock doors. Bonded took over lease of the space in the summer so that its contract packaging division, Bonded Pac, could complete several major holiday retail display projects.  It is now transitioning over to warehouse space for outsourced services like distribution, manufacturing support, and overflow storage.

“We are witnessing an increasing number of medium to large-scale companies turning to 3PLs like Bonded for tailored solutions to tackle their supply chain challenges,” stated Jan McCormick, Jr., Senior Director of Sales and Marketing. “Beyond the conventional requests for distribution, storage, and manufacturing support, we are now being sought after for comprehensive, integrated solutions that involve all divisions of the company.”

One of the Charlotte region’ s largest third-party logistics providers, Bonded Logistics has spent the last 51 years providing warehousing, contract packaging, transportation services for businesses in industries such as consumer goods, food and beverage, manufacturing, retail and healthcare. Privately owned and operated, the company prides itself on creating lasting partnerships with their clients through service excellence, teamwork and innovation.

The opening of this latest facility takes the company’s total footprint to nearly 3,000,000 sq. ft. across a mix of 12 multi-client and dedicated buildings in NC and SC. To learn more about the company and its third-party logistics services, please visit www.bondedlogistics.com

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