Successful quality management systems audit by MCNA shows 3PL’s broad acceptance of 9001:2015 Standard
CHARLOTTE, NC (May 28, 2020) – Bonded Logistics, a quality-driven third-party logistics (3PL) provider headquartered in Charlotte, NC, announces that it’s contract packaging division, Bonded Pac, has achieved ISO 9001:2015 certification. In addition, ISO certification was maintained at all other Bonded Logistics’ locations after a surveillance audit by Management Certification of North America (MCNA).
“I am extremely proud of the team at Bonded Pac for achieving ISO 9001:2015 certification,” states Scott Carr, Owner and President of Bonded Logistics. “This is a big accomplishment for them as their business is so unique and a lot had to be covered. Thank you to each and every one of our team members that were involved in this process. We see ISO as vital to how we run our business so that we can meet or exceed our clients’ needs.”
The International Organization for Standards (ISO) provides guidance and tools across various aspects of quality management to help companies like Bonded Logistics be more efficient and effective. The ISO 9001:2015 Standard, in particular, focuses on performance and requires companies to clearly understand their role by combining process approach with risk-based thinking in order to deliver quality services consistently to clients.
“I want to thank everyone on my team for all their hard work and preparation,” says Jon Hayward, Vice President of Bonded Pac. “Because we provide a variety of contract services for a broad range of clients, we have always operated with detailed work instructions and strict quality control procedures. Having set ISO work procedures is the next step in formalizing and confirming these practices for our clients.”
The five-day audit by MCNA took place in the first quarter of 2020 and covered four locations, including Bonded Pac. The auditor individually interviewed 25 employees to ensure that their understanding of the work process is what’s in the documented work procedures. In addition to the scope expansion to included Bonded Pac, the MCNA auditor conducted a surveillance audit of all other Bonded facilities and found them to be in compliance with the 9001:2015 Standard.
“Congratulations to Bonded Pac for attaining the 9001:2015 certification,” states Wallace Everett, who leads ISO efforts as Quality Administrator/Project Manager for Bonded Logistics. “Preparing them has taken considerable amount of work and effort, but everyone was fully on board to make this happen. The team performed magnificently in preparation as well as during the audit.”
The addition of Bonded Pac to Bonded’s ISO 9001:2015 certificate means that all three divisions – warehousing, contract packaging, and transportation – meet this standard as well as 10 of 12 locations across their network.